We employ firewalls in front of our servers. A firewall is a combination of hardware and software deployed to control the information that can pass from the Internet into our internal systems and servers. Firewalls enforce a set of rules intended to bar intruders gaining access to services on our servers.
We monitor our systems for evidence of attempted break-ins.
AUTOMATIC SESSION LOG OUT
We will automatically log you out of your secure link after your session has been inactive for 15 minutes. The automatic logout is intended to protect your account information from passers by if you leave your computer unattended. Once logged out, you will need to re-open the link to proceed.
SSL and ENCRYPTION
All personal information that you enter via our online service, email link or over the phone, is private and secure. We encrypt any personal information you have entered using SSL Security before transmitting over the Internet to our servers. Because all of the data that you send through, including your name, address & card details is encrypted using 128-bit SSL technology, in the extremely unlikely event that the data is intercepted, it would be incredibly difficult to decipher. Encryption works by scrambling words and numbers before they travel across the Internet so they can’t be read or altered. Every time you enter an area of the site that carries or requires sensitive information such as your credit card details, the Internet Address you are visiting will change to “https:” and an icon resembling a padlock will appear somewhere your browser window. These combined events are an indication that the site is secure.
It’s safe to use credit/debit cards with us. We check the authenticity of the credit card details and we encrypt all the details and only use them to send the transaction to our card processing company. The card details are not shared with any staff or third party companies. Always remember that, as a precaution, you should never send credit/debit card details via standard email as this is not secure. In the unlikely event of unauthorized card use, please be sure to contact your card issuer immediately as per your contractual arrangement with them. Provided you have informed your card issuer promptly of any unauthorized use, loss or theft, most card issuers either completely cover the charges that result or will significantly limit your liability.